IT Professional
As a passionate IT professional, I am eager to advance my expertise and tackle new challenges, with a focus on building a career in DevOps. Skilled in troubleshooting, systems administration, and networking, I bring a strong work ethic and a willingness to learn. I am actively seeking opportunities to enhance system efficiencies and make a significant impact in the tech community, specifically in the realm of cybersecurity and devops.
Skills
MS INTUNE
Experience with managing mobile devices and apps.
Azure
Proficient in managing and deploying applications in Azure environment.
MS 365 Admin
Experience with comprehensive administration and in-depth troubleshooting of MS 365, including managing user accounts.
MS Exchange Admin
Proficient in managing and maintaining MS Exchange servers, ensuring seamless email communication.
Tracker CRM Admin
Experienced in managing Tracker CRM, optimizing customer relationship management processes.
Atera Ticketing System
Skilled in using Atera ticketing system for efficient issue tracking and resolution.
JavaScript
Proficient in JavaScript, capable of creating interactive web elements and handling API requests.
Avaya Cloud Office
Experienced in using Avaya Cloud Office, a unified communications solution that provides a single platform for calls, messaging, and meetings.
Customer Service
Excellent customer service skills, with a proven track record of resolving issues and ensuring customer satisfaction. Proficient in maintaining positive relationships and providing top-notch support.

Josh Hawkins
About Me
I am an IT professional with a great work ethic and a commitment to problem-solving. Dedicated to learning and improving, I bring strong technical skills and a drive to find efficient solutions and ensure system reliability. Beyond work, I cherish spending time with family and friends, believing that a balanced life fuels my passion and productivity. I'm continuously seeking opportunities to grow both professionally and personally, aiming to make a meaningful impact in the tech community and beyond.
Certifications
- A+ Certification
- Network+ Certification
My Labs
Networking

Port Address Translation (PAT)
- Advanced Network Configuration: Implemented Port Address Translation (PAT) using Cisco's Packet Tracer, showcasing skills in managing and optimizing complex network configurations.
- Effective Problem Solving: Addressed and resolved the limitations of traditional Network Address Translation (NAT) by enabling multiple devices to share a single external IP, thereby enhancing network efficiency and connectivity.

Router on a Stick (ROAS)
- Configured inter-VLAN routing with a Router on a Stick setup, enabling seamless communication between multiple VLANs using a single router interface, including detailed VLAN, trunk, and subinterface configurations..
- Implemented and validated network segmentation and inter-VLAN communication, demonstrating expertise in network setups through configuring switch ports, router subinterfaces, and testing connectivity across distinct network segments.

Link Aggregation Control Protocol (LACP)
- Successfully configured Link Aggregation Control Protocol (LACP) on Cisco 2960 switches using Packet Tracer, enabling the aggregation of multiple network links into a single logical connection to enhance bandwidth and network reliability.
- Demonstrated effective network management and troubleshooting skills by implementing LACP to bypass Spanning Tree Protocol limitations, ensuring all links are utilized and maintaining seamless connectivity between devices.
Common Network Attacks
DNS Poisoning
- Demonstrated practical understanding of DNS poisoning by simulating redirection of a legitimate website to localhost using the Windows 11 hosts file, highlighting the impact of DNS manipulation on network security.
- Showcased troubleshooting and system administration skills in modifying system files with administrative privileges, effectively testing and reverting changes to ensure control over DNS resolutions on a client machine.

ARP Spoofing
- Executed ARP spoofing on a Windows 11 virtual machine using Wireshark and Command Prompt to demonstrate the manipulation of ARP tables, effectively redirecting network traffic to a specified MAC address, showcasing deep understanding of network security vulnerabilities.
- Illustrated advanced network troubleshooting and manipulation techniques by altering ARP entries, highlighting proficiency in using network monitoring tools and command-line operations to assess and enhance network security measures.

Brute Force Attack
- Demonstrated expertise in configuring and executing a brute force password attack using John the Ripper on Kali Linux, successfully cracking a password by creating and utilizing a custom configuration file that targets specific password characteristics for efficient decryption.
- Illustrated advanced cybersecurity skills in manipulating password hash files and employing strategic password cracking techniques, showcasing the ability to identify and exploit vulnerabilities within password security systems to enhance understanding of network security measures.
Network Hardening

MAC Filtering & Port Security
- Configured and demonstrated port security on a Cisco 2960 switch using Cisco Packet Tracer, effectively managing network access control by allowing only authorized MAC addresses on specific switch ports, ensuring robust security against unauthorized connections.
- Tested and validated network security settings, showcasing the ability to enforce port security measures that prevent network access from unapproved devices, and detailed the procedure to restore connectivity following security breaches, illustrating critical network management skills.

Access Control Lists
- Demonstrated expertise in configuring Access Control Lists (ACLs) on a Cisco router using Cisco Packet Tracer, successfully blocking HTTP traffic while allowing ICMP traffic, showcasing the ability to implement precise network traffic management and security protocols.
- Applied practical networking skills to simulate and verify ACL functionality, ensuring selective connectivity and enhancing network security by restricting specific traffic types based on detailed protocol and port specifications.

DHCP Snooping
- Successfully configured DHCP snooping on a Cisco 2960 switch using Cisco Packet Tracer, demonstrating the ability to enhance network security by preventing unauthorized DHCP servers from impacting network operations.
- Implemented and validated network security policies by setting trusted ports, ensuring DHCP services are securely managed and effectively preventing rogue DHCP server attacks within simulated network environments.
Cloud Concepts

IaC using Terraform
- Demonstrated the practical use of Terraform, an IAC tool, to automate the creation and management of cloud resources in AWS, including secure setup, configuration, and resource provisioning.
- Illustrated how to efficiently build and tear down cloud infrastructure with minimal manual intervention, ensuring security and cost-effectiveness through automated key management and resource cleanup.
Web Development

Pinnacle Partners Job-Board
- Integrated Tracker RMS API: Developed a dynamic job board by integrating Tracker RMS API to fetch job listings. Utilized jQuery's AJAX method to handle API calls, ensuring real-time updates and seamless data retrieval without reloading the page.
- Responsive UI Design: Designed and implemented a responsive user interface using HTML, CSS, and Bootstrap 5. Leveraged Bootstrap's grid system and components to create a user-friendly layout that adapts to various screen sizes, enhancing the user experience on both desktop and mobile devices.